Blackjack Live Help

Play Blackjack Live

We offer eight deck Live Blackjack with a live dealer and a real Blackjack table, with multiple players.

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There probably is a game round in progress at the moment you enter. Please wait until the current game round is finished. You can then place your bets.

Click on a chip of desired value to select it. Then click on the bet area on the Blackjack table to place your bet. Once a main bet has been placed, Side Bets can be placed. Move your cursor over the blackjack table and click on either the Player's Perfect Pair or the Dealer's Perfect Pair bet area to place your side bet. Every click adds one chip to the bet. Click another chip to select it if you wish to increase the bet by some other amount. Right-clicking on the bet area removes one chip from the bet.

You have a limited amount of time from the moment a round is started to place a bet. Then the next round is dealt and if your hand wins, you receive your winnings. When finished placing your bets, click the Confirm bets button.

Each confirmed player main bet will be visible to all the players at the game table. If you do not wish to have this option enabled, open the options menu and enable the Hide my bets from other players radio button. When disabled, you will no longer be able to see other player bets and other players will no longer be able to see your bets.

You can skip a turn by simply not placing any bets on the table.


Multiple Bets
If the Multiple Bets option is supported, additional bets are accepted after your first bet has been placed and confirmed. Multiple bets are accepted only if the betting round is still open. Remember to confirm each additional bet by clicking the Confirm bets button.

Wait for your turn. Then use the Hit , Stand, Double, Split and Insurance buttons as necessary.

You must make your move in a certain amount of time (see the timer in the upper right corner of the screen). If you do not make a selection, you will automatically stand.

If every player at the table busts, the round is over. The dealer's second card is not revealed and dealer does not draw additional cards.

Before the start of each round, one card will be drawn from the deck face down and “burned” (discarded).

Card shuffle
The cards are played until the "split card" is drawn. When the "split card" drawn the dealer will announce that the cards will be replaced in the following round. A shuffler will arrive to the table with pre-shuffled cards; the used cards will be removed from the table. The shuffler will perform an additional shuffle on the table and the new deck will be placed in the cards show.


Side bets
A side bet is a wager you can make beyond the regular game bet. You can bet that your own first two cards or the dealer's first two cards form a pair. The following is a description of the available side bets:

Player's Perfect Pair / Dealer's Perfect Pair

The side bet rules are the following:

  • The Player's Perfect Pair side bet wins if the first two Player cards form a ‘Perfect Pair', ‘Colored Pair', or a ‘Red/Black Pair'.
  • The Dealer's Perfect Pair side bet wins if the first two Dealer cards form a ‘Perfect Pair', ‘Colored Pair', or a ‘Red/Black Pair'.
  • The Perfect Pair side bet wins according to the payout table if the first two Player or Dealer cards form a pair of the same suit, for example a pair of 4 of Diamonds.
  • The Colored Pair side bet wins according to the payout table if the first two Player or Dealer cards form a pair of the same color but different suit, for example 4 of Diamonds and 4 of Hearts.
  • The Red/Black Pair side bet wins according to the payout table if the first two Player or Dealer cards form a pair, but with different colors and suits, for example 4 of Diamonds and 4 of Spades.
  • Both Player's Perfect Pair and Dealer's Perfect Pair side bets can be placed at the same time.
  • Side bets cannot be placed without placing a regular bet.

Game window
The top half of the game window contains three panels.

In the center is the video feed of the dealer. Click on the button in the top left corner of the panel to hide the video feed. Click the same button to show it again. Click on the numbered buttons to switch between video feeds.*

* In some countries those options are not supported.

If full window mode is supported on the selected game table, a button will be available in the top right hand corner of the panel. Click on this button to switch to full window mode. This option merges the game table into the video screen and enlarges it. To close the full window screen, click on the simple mode button which is located in the top right hand corner of the full window screen.

On the right and left of the video feed are panels for game information. At the top of the left panel you can see your bet and win amounts for the last round in which you played. You can see the name of the table and the dealer at the top of the right panel.

In the Chat tab, enter your message into the text field at the bottom of the panel and click Send. Your message will appear along with others in the middle of the panel. Please note that you cannot use the chat option if your balance is zero.

Info tab shows the minimum and maximum total bet amounts.

The current server time and the game's unique round ID number can be found above the live streaming window

The History: It is possible to check the game history in a panel situated on the screen.


Changing seats
When you join a live game table, you are automatically assigned a seat. If you want to change to a different seat (and it is free), wait for the end of a round. Then, click the Change seat button . The bet areas of free seats will be highlighted. Click on a bet area to take that seat.


BUTTONS

Rebet

Place the same bet as in the previous round and confirm it.

Clear Bets

Clear the table of your bets.

Max Bet

Place the maximum bet for the main bet position. After clicking the Max Bet button, remember to click Confirm Bets .

Confirm Bets

Click here when you have placed all your bets to confirm your bets – without confirmation your bets don't count.

Double

Double the bet, draw one card and stand.

Hit

Request one more card.

Stand

Draw no more cards and end your turn.

Insurance

Protect your bet for the case when the dealer may have blackjack

The lower edge of the game window holds the casino toolbar. It contains the following:

  • Current balance

Your account balance. This is the money you can use to play the casino games.

  • Cashier

Clicking this button opens the Cashier window, where you can make deposits and withdrawals, see your transaction history, etc.

  • Play for Real Money

This button appears only in Fun or Offline Mode. Clicking it will take you to the Real Money account creation page. If you already have a Real Money account, it will take you to the Play for Real Money login screen.

  • Menu

Some popular functions are united under the Menu.

  • Clicking History (unavailable in Offline mode) will open the game history window, where you can see the details of recent game rounds.
  • Options opens the options dialog, where you can change various gameplay settings.
  • Help opens the help article that you are reading right now.
  • Online Support lets you contact a customer support specialist, if one is online.
  • Close

Clicking this button closes the game window and takes you back to the Lobby.


Shortcut keys
If you wish, you can press the following keys on your keyboard instead of clicking on the buttons on the screen.

Press this key

To do this

 

TAB

Tab between the buttons on the screen.

ENTER

Click the button that is currently highlighted.

SPACEBAR

Place your previous bet (same as the Rebet button).

Number keys 1-9

Raise your bet. Different number keys raise your bet by a different chip value.
The number of functioning keys depends on chips allowed for the current player and can be subject to change.

ESC

Exit the game and go back to lobby.

Note on malfunctions: A malfunction voids all pays and plays.

Note on disconnections: If you are disconnected from the Internet in the middle of a game while playing for Real Money, please re-establish your Internet connection and log back into the casino. You will be automatically directed to the non-live version of the game you were playing so you can finish the game round. Please note that only the cards that were on the table at the moment of disconnection are carried over to such a game round. In some cases the video stream may allow you to see dealer cards drawn or revealed after your disconnection. These cards are not carried over to the non-live game round.

If you rejoin the table before the end of the round, you can continue playing. You will be given the normal amount of time to decide on your move.